Privacy Policy

This Privacy Policy explains how Ciriel-shop collects, uses and shares your personal information when you visit or make a purchase from ciriel-shop.com.

1. Personal Information We Collect

When you visit ciriel-shop.com, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. We also collect information about how you interact with the website, including the pages and products you view and the websites or search terms that referred you to us. We refer to this as Device Information.

We collect Device Information using technologies including:

• Cookies: Data files placed on your device that often contain a unique identifier.
• Log files: Records of actions occurring on the website, including your IP address, browser type, internet service provider, referring and exit pages, and timestamps.
• Web beacons, pixels and tags: Electronic files used to record information about how you browse the website.

When you place or attempt to place an order, we may also collect your name, billing address, delivery address, payment information, email address and telephone number. We refer to this as Order Information.

In this policy, Personal Information includes both Device Information and Order Information.

2. How We Use Your Personal Information

We use the information we collect to:

• Process payments, arrange delivery and provide invoices and order confirmations.
• Communicate with you about your order or enquiries.
• Screen orders for potential risk or fraud.
• Provide information or advertising in line with your preferences, where permitted by law.
• Analyse how customers use our website and measure the effectiveness of our marketing campaigns.
• Improve and optimise our website and services.

3. Sharing Your Personal Information

We share Personal Information with service providers that help us operate our business. For example, Shopify hosts our online store and processes certain information on our behalf. You can read Shopify's Privacy Policy.

We may use Google Analytics to understand how visitors interact with our website. You can read Google's Privacy Policy or use the Google Analytics opt-out tool.

We may also disclose Personal Information where required by law, to respond to a lawful request, or to protect our legal rights.

4. Behavioural Advertising

Where permitted and, when required, with your consent, we may use your Personal Information to provide targeted advertising or marketing communications that may interest you. You can learn more about targeted advertising through the Network Advertising Initiative.

You can manage advertising preferences through Facebook, Google and Microsoft.

You can also opt out of certain targeted advertising through the Digital Advertising Alliance.

5. Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, our website may not alter its data collection practices when such a signal is received.

6. Your Rights

Depending on where you live, including the United Kingdom or European Economic Area, you may have the right to request access to, correction of, deletion of, restriction of, or a copy of your Personal Information, and to object to certain processing. You may also withdraw consent where processing is based on consent.

We process your information to fulfil our contractual obligations, including processing your orders, and for our legitimate business interests. Your information may be transferred outside the United Kingdom or European Economic Area, including to Canada and the United States, using appropriate safeguards where required.

To exercise your rights, contact us at contact@ciriel-shop.com. You may also have the right to complain to your local data protection authority.

7. Data Retention

When you place an order, we retain the relevant Order Information for our records for as long as necessary to fulfil the purposes described in this policy and meet our legal, tax and accounting obligations, unless you validly request its deletion.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal, regulatory or operational reasons. The latest version will always be available on this page.

9. Contact Us

For questions, requests or complaints concerning this Privacy Policy, contact us at contact@ciriel-shop.com.