Terms and Conditions

This website is operated by Ciriel-shop. Throughout the site, “we”, “us” and “our” refer to Ciriel-shop. By visiting ciriel-shop.com or purchasing from us, you agree to these Terms and Conditions and to the policies referenced on our website.

Please read these terms carefully. If you do not agree to them, you should not use the website or its services. Any new features or tools added to the store will also be subject to these terms. We may update these terms by publishing a revised version on this page.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Section 1 – Online Store Terms

By agreeing to these terms, you confirm that you are at least the age of majority in your place of residence, or that you have given permission for a minor under your responsibility to use this website.

You must not use our products or website for any unlawful or unauthorised purpose, violate applicable laws or transmit viruses, worms or destructive code. A breach may result in the termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service where legally permitted. Content you submit, other than payment-card information, may be transferred across networks and adapted to technical requirements. Payment information is encrypted during transmission over secure networks.

You must not reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our prior written permission.

Section 3 – Accuracy of Information

We aim to keep information accurate and current but do not guarantee that all content is complete, accurate or up to date. The website may contain historical information provided for reference. You should not rely on website content as the sole basis for important decisions.

Section 4 – Changes to Services and Prices

Product prices may change without notice. We may modify or discontinue all or part of the Service, subject to applicable law. We are not liable for price changes, suspension or discontinuation except where liability cannot legally be excluded.

Section 5 – Products and Services

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Return and Refund Policy and applicable consumer law.

We try to display product images and colours accurately, but screens may display colours differently. We may limit sales or quantities by person, household, order, region or jurisdiction where lawful. We may discontinue products at any time. Offers are void where prohibited.

Section 6 – Billing and Account Information

We may refuse, limit or cancel orders where reasonably necessary, including suspected fraud, pricing errors or unauthorised resale. If we change or cancel an order, we will try to notify you using the contact details supplied at checkout.

You agree to provide current, complete and accurate purchase and account information and to update it promptly when necessary.

Section 7 – Optional Third-Party Tools

We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available”. Your use of them is at your own discretion and subject to the relevant provider's terms.

Section 8 – Third-Party Links

Our Service may include content, products, services or links provided by third parties. We are not responsible for examining third-party websites or for their content, products or services. Review the third party's policies before entering into a transaction. Questions or complaints about third-party products should be directed to the relevant provider.

Section 9 – Comments and Submissions

If you send us comments, ideas, suggestions or other materials, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish, distribute and translate them for purposes connected with our business and services.

You must not submit unlawful, defamatory, abusive, obscene or misleading content, infringe another person's rights, impersonate someone else, or transmit malicious software. You remain responsible for your submissions and their accuracy. We may remove content that violates these terms.

Section 10 – Personal Information

The submission and processing of Personal Information through our store are governed by our Privacy Policy.

Section 11 – Errors and Omissions

Information on the website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability. We may correct such information and amend or cancel affected orders, including after submission, subject to applicable law.

Section 12 – Prohibited Uses

You must not use the website or its content to break the law; encourage unlawful acts; infringe intellectual property or privacy rights; harass, abuse, threaten, defame or discriminate; submit false information; transmit malware; collect another person's information unlawfully; send spam or phishing messages; use automated scraping without permission; or interfere with website security.

We may suspend or terminate access for prohibited use.

Section 13 – Warranties and Liability

We do not guarantee that the Service will always be uninterrupted, secure or error-free. The Service and products are provided subject to any description, guarantees and rights that cannot be excluded under applicable law.

To the fullest extent permitted by law, Ciriel-shop and its personnel, contractors, suppliers and service providers will not be liable for indirect or consequential losses arising from use of the Service. Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights.

Section 14 – Indemnification

To the extent permitted by law, you agree to indemnify Ciriel-shop and its personnel and service providers against third-party claims arising from your unlawful breach of these terms or infringement of another party's rights.

Section 15 – Severability

If any provision is found unlawful, invalid or unenforceable, it will be enforced to the maximum extent permitted and treated as separate from the remaining provisions, which will continue in effect.

Section 16 – Termination

These terms remain effective until terminated by you or us. You may stop using the Service at any time. We may suspend or terminate access if you materially breach these terms. Rights and obligations that arose before termination will survive where appropriate.

Section 17 – Entire Agreement

These terms and the policies posted on our website constitute the entire agreement concerning your use of the Service and replace earlier agreements on the same subject. Failure to enforce a provision does not waive our right to enforce it later.

Section 18 – Governing Law

These terms and any separate agreement through which we provide services are governed by the laws applicable to Ciriel-shop's registered business establishment in France, without depriving consumers of any mandatory protections available under the laws of their country of residence.

Section 19 – Changes to These Terms

The latest version of these Terms and Conditions is available on this page. We may update them by publishing changes on our website. Continued use after changes take effect constitutes acceptance, where permitted by law.

Section 20 – Contact Information

Questions about these Terms and Conditions should be sent to contact@ciriel-shop.com.